Preamble
You are currently connected to the official website of the company STOYCOS Director of publication:
STOYCOS SARL, company with capital of € 4,000 RCS No. : Versailles 484 616 396
The WatchesUlike spare parts, watches and accessories online sales service managed by the company STOYCOS (hereinafter the WatchesUlike.com website) allows the sale of products to buyers (hereinafter buyers). The Buyers are hereinafter jointly referred to as Members. The WatchesUlike website allows the conclusion of sales contracts for Products without recourse to auctions. Members are the sole decision-makers of the completion of the purchase of the Products.
The acceptance of these General Conditions of Sale of the WatchesUlike website by Members constitutes a mandate given to WatchesUlike to operate Transactions carried out on the WatchesUlike website in accordance with the following terms.
Version updated on 2021-06-04T13:05:02+0200.
Article 1 - Definitions
WatchesUlike website: means the website allowing the purchase of Products.
Product: means the Products likely to be the subject of a sale by the WatchesUlike website.
Compliant Products: means the Products which comply with the description made by the company STOYCOS.
Buyer: means a Member who has indicated his acceptance of the website's offer.
Member: means in the singular or in the plural a Buyer likely to make use of the WatchesUlike website after acceptance of the General Conditions of Sale. Each Member undertakes to provide exact information as to his identity, address and other data necessary to access the WatchesUlike website and to update any modification concerning this information. To access the benefits of the WatchesUlike website, any Member must be over 18 years of age.
Price: means the price offered by the WatchesUlike team.
Product Sheet: refers to the description of the Product offered for sale by our WatchesUlike team. This sheet was written entirely by the WatchesUlike team.
Site: means website managed by STOYCOS, and accessible at the address http://www.watchesulike.com
Catalog: means all the items offered for sale on WatchesUlike.
Article 2 - Purpose
The purpose of these General Conditions of Sale of the WatchesUlike website is to define the conditions by which Members are authorized to use the WatchesUlike website for the purpose of purchasing products.
Article 3 - Sales process
3.1 When a Buyer purchases a Product, the validation of the purchase is only effective when the Buyer makes the payment by secure electronic payment directly on the WatchesUlike site.
3.2 The Products will be delivered directly by WatchesUlike A delay of 3 to 5 working days is necessary for the preparation of the order. Following this preparation period, the product will be delivered 1 to 3 working days later depending on the delivery method chosen (colissimo or DHL) WatchesUlike's services cover a delivery area that extends to metropolitan France and overseas departments (Guyana, Martinique, Guadeloupe, Réunion), to Europe: Germany, Austria, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Norway, Netherlands, Portugal, United Kingdom, Sweden, Switzerland. International transport is also served: United States, South America, Africa, Asia.
For any delivery outside the European Union, the buyer is required to check the customs duties or any other applicable taxes . The buyer will have to pay it.
Article 4 - Obligations of WatchesUlike
4.1 WatchesUlike undertakes to ensure the treatment of any complaint following the sale of a Product on the WatchesUlike website, within 72 (seventy-two) working hours (excluding weekends and French holidays).
4.2 WatchesUlike is the owner of the Products offered for sale on the Site.
4.3 In the event of non-compliance by a Member with the General Conditions of Sale of the WatchesUlike website as set out herein, WatchesUlike reserves the right at any time to suspend the Member's account.
4.4 WatchesUlike undertakes to keep personal data concerning Members confidential, and to never communicate them to third parties, in particular to other Members, except in the event of a request from the judicial or regulatory authorities, in particular in the event of detection of a possible criminal offense.
Article 5 - Obligations of members
5.1 By registering with WatchesUlike, the Member has a unique identifier and a strictly personal nominative access code, which he undertakes to keep confidential. The registered Member is the only one authorized to use the WatchesUlike website using the identifier and the nominative access code. The Member undertakes not to offer any other person access under his identity to the WatchesUlike website. In the event that he / she has knowledge of what another person is accessing it, the Member will inform WatchesUlike without delay and will confirm this information by mail.
5.2 The Member undertakes not to use an identifier that infringes the rights of a third party. The Member will not adopt, for example, an identifier infringing an intellectual property right, a registered trademark, a company name or any directly or indirectly nominative data.
5.3 The Member undertakes not to create or use accounts other than the one initially created, whether under his own identity or that of a third party. Any deviation from this rule must be the subject of an explicit request from the Member and an express and specific authorization from WatchesUlike. The fact of creating or using new accounts under his own identity or that of a third party without having requested and obtained the authorization of WatchesUlike may result in the immediate suspension of the Member's accounts and all associated services.
Article 7 - Obligations specific to buyers
7.1 WatchesUlike may be required, exceptionally and for the purpose of combating possible fraud, to validate the identity of the Buyer. Failure to provide the information required by WatchesUlike as part of identity validation, WatchesUlike may cancel the Transaction operated by the Buyer.
7.2 The Buyer undertakes to comply with all laws and regulations relating to the acquisition of goods of any kind. Likewise, the Purchaser is warned that he is likely to be claimed by the Administration for the payment of VAT and customs duties upon the acquisition of Products from Sellers located outside the European Union.
7.3 The Purchaser undertakes to have a standardized letterbox in accordance with the recommendations of the postal services (size of the letterbox, indication of the contact details of residents, etc.)
Article 8 - Complaints and right of withdrawal and mediation
8.1 Complaints
8.1.1 Any complaint relating to a Product, which turns out to be Non-compliant with the description, must be presented, within a maximum period of 14 (fourteen) clear days from its receipt by the Purchaser, to the competent services of WatchesUlike by email or registered letter with acknowledgment of receipt. The complaint must be detailed and clearly indicate the reasons for the dissatisfaction. WatchesUlike undertakes to process as quickly as possible and on a case-by-case basis any complaint that may be brought to its attention and with the aim of satisfying the Member's best interests. Members will act with all due diligence necessary for the proper resolution of the complaint. They must cooperate with the services of WatchesUlike and provide it with the supporting documents required to process the complaint. They undertake to comply with the complaints handling procedures established below or communicated by WatchesUlike. Failure to comply with these terms will result in the complaint not being processed.
8.1.2 In the event of a complaint and until resolution of the dispute, the Member's Escrow Account may be temporarily blocked by WatchesUlike. In the event of numerous complaints against the same Member, WatchesUlike also reserves the right to close the Escrow Account of said Member.
8.2 A complaint of total non-receipt of the Product ordered, deemed to be justified by WatchesUlike, leads, except fraud, to the reimbursement of the Buyer.
8.3 Right of withdrawal
The Buyer has a Right of Withdrawal for purchases made online. The right of withdrawal can only be exercised within 14 (fourteen) clear days from receipt of the Product. The period expiring on a Saturday, Sunday or a public holiday is extended until the next working day. The Purchaser must notify WatchesUlike of his wish within the time limits set by registered mail or by e-mail addressed to WatchesUlike in the “Contact” section of the site. In the latter case, WatchesUlike will communicate, without delay, to the Buyer an acknowledgment of receipt of the withdrawal on a durable medium. WatchesUlike will then inform the Buyer of the terms and conditions for returning the Product to WatchesUlike, the return transport costs (defined in article 8.4 below) being the responsibility of the Buyer.
8.4 In the event of a complaint and / or withdrawal, the Product must be returned unused and complete in the original packaging with all its accessories and documents, its labels and seals duly affixed, in identical or similar packaging. to that of shipping, within a maximum period of 14 (fourteen) days from the sending of the withdrawal. In all cases, the Product must be returned in the same condition as when it was sent. Return shipping costs for the Product will then be borne by the Buyer. Any customs duties paid by the Buyer will remain at his expense. The product presentation photos available on the site may serve as a reference in the event of a dispute.
8.5.1 In the event of a return of a Product made by the Buyer and an approved refund request, subject to verification by WatchesUlike that the returned product is indeed the delivered product and that it has not been intentionally damaged, WatchesUlike will instruct the receiver to reimburse the Transaction Price. This refund will be made within thirty days of the date of the complaint or withdrawal.
8.5.2 When a Product is returned under the conditions provided for in these conditions by the Buyer to WatchesUlike and the Transaction Price has been returned to him under the conditions set out in chapter 8, the Buyer thereby waives any any right to the Product in question which has therefore ceased to be its property. The refunds set out in this article 8 are systematically made by crediting the Member's account according to the conditions of sale and transfer of the sums which are set out in the appendix.
Article 9 - Liability
Except for fault on its part, WatchesUlike cannot be held responsible for any damage suffered by a Member, in particular: operating or information losses. WatchesUlike cannot be held responsible for any malfunction, breakdown, delay or interruption of access to the Internet network or any other events due to its partners or suppliers.
Article 10 - General provisions
10.1 WatchesUlike has the right to modify these General Conditions of Sale according to changes in its offer and the market. Any modification will take effect immediately for online offers as soon as they are notified to Members by any means chosen by WatchesUlike. They will not apply for transactions in progress at the time of their entry into force. Occasionally WatchesUlike may change code, telephone number, de-number, interrupt the service for operational reasons, maintenance or in case of emergency or force majeure.
10.2 The Member will connect to the WatchesUlike website using their own telecommunications terminal equipment. WatchesUlike does not provide the Member with any material means, telephone installation, terminal or other equipment, nor software or subscription.
10.3 Personal data relating to Members are collected, recorded and stored for a period of 6 (six) years after the last transaction, not exceeding the period necessary for the purposes for which they are collected and processed, in accordance with with the provisions of the Law relating to data processing, files and freedoms of January 6, 1978. Members have access in accordance with articles 34, 35 and 36 of law 78-17 of January 6, 1978 relating to data processing, files and freedoms of the right to access, query, rectify and delete information concerning them from WatchesUlike responsible for the WatchesUlike website. On request, the WatchesUlike website will at any time indicate to Members whether any data concerning them are recorded, what are these data and Members can obtain a copy of the personal data concerning them. In the latter case, Members may be asked to pay certain costs, it being specified that the payment of these costs may not exceed the cost of reproducing personal data. Any data found to be incorrect will be corrected. To make this request, Members must go to the WatchesUlike website via the "CONTACT" section or by mail by writing to WatchesUlike - 1 rue de Gally - 78450 CHAVENAY, indicating their first and last names, as well as their address email.
For security reasons and to avoid any fraudulent request, this request must be accompanied by proof of identity. After processing the request, this document will be destroyed.
10.4 In the event of force majeure, the obligations of the party prevented will be suspended, in particular in the event of: - an act or omission by the government or competent higher authorities, - blocking or failure of telecommunications networks, - d 'insurgencies, civil war, war, military operations, national or local state of emergency, fire, lightning, explosion, strike, flood, storm, third party act.
10.5 The invalidity of one or more clauses of the General Conditions of Sale of the WatchesUlike website will not invalidate them.
Article 11 - Protection of personal data
In accordance with article 15 of law 78-17 of January 6, 1978 relating to computers, files and freedoms, the WatchesUlike site is registered with the CNIL. It is recalled that personal information collected during recorded transactions is subject to automated processing. The recorded data is used to respond to the various online services offered by WatchesUlike through the approval of these General Conditions of Sale, the Member agrees to said use of data concerning him. The Member is also informed that his authorization will be requested for the transmission of said data to Partner members of WatchesUlike. In all cases, within the framework of the respect of the data-processing laws and freedoms, and in application of article 27 of the law 78-17 of January 6, 1978, the Member of WatchesUlike has a right of access, rectification and opposition of data concerning him directly on the website via the “CONTACT” section or by mail by writing to the company STOYCOS - 1 rue de Gally - 78450 CHAVENAY, indicating name, first name, email address. Members can access their information at any time and make any changes they deem necessary from the "MY ACCOUNT" area accessible directly on the site.
Article 12 - Product information
STOYCOS is not an official distributor of the brands that we have available for sale. We do not have any distribution agreements with any of the brands we sell. We are not an authorized distributor and we cannot order directly from brands of products other than those present on the site. All the parts of the watchesulike.com website come from the cessation of watchmaking activities following retirement, bankruptcy, loss of licenses and inheritance.
All parts sold on the WatchesUlike site are original parts, no counterfeit parts are sold on this site in accordance with French law (articles L.716-9, L.716-10 and L.716-11 of the intellectual property code)
Article 13 - Terms of payment
You can make your payment:
- Bank transfer
- CB, Visa or Mastercard credit card. Secure online UP2PAY payment system from CREDIT AGRICOLE bank